Privacy

Your privacy.

Last updated: 15 September 2026.

About this statement

Cone Co Pty Ltd respects your privacy. This statement explains how we handle personal information when you use our website or contact us.

What we collect and why

We collect the contact details, enquiry information and order details you provide so we can respond, supply products and services, and maintain business records. Without the necessary details, we may be unable to respond or provide a service.

We also collect technical information, such as your IP address, browser and website usage, to operate the website and prevent misuse. Sending an enquiry does not subscribe you to marketing.

How we handle your information

Information is accessible to authorised people and service providers who help us operate our business, including website hosting, email and technical support. We may also disclose information with your permission or as required by law.

Information may be stored or processed in Australia and overseas, including the United States.

We use reasonable safeguards to protect personal information and keep it for as long as needed to provide our services, maintain relevant records or meet legal obligations. When no longer needed, we delete or de-identify it where appropriate. Backup copies may remain until replaced or deleted.

Your choices and privacy concerns

You can ask to access, correct or delete your personal information, or raise a privacy concern, by emailing info@coneco.com.au. We may need to verify your identity and retain some records to meet legal obligations.

We will acknowledge privacy complaints, investigate and respond as soon as practicable. You can also contact the Office of the Australian Information Commissioner at www.oaic.gov.au for privacy information and complaint options.

Updates

We may update this statement as our practices change. The current version will be available here.